Your local NHS is here for you in a covid-safe way.
If you live in the Farnborough area and need healthcare, there are many ways to access help and support close to home.
Remember that you can care for yourself with a well-stocked medicine cabinet and plenty of rest if you have:
- an upset tummy
- pain or headache
- sore throat (but if for two weeks or more contact your GP)
For health advice, visit www.nhs.uk. For self-care advice, visit www.frimleyhealthandcare.org.uk and search ‘stay well’
If you are unsure of what to do when your child is unwell or are worried about a child visit the Frimley Healthier Together website for advice and guidance.
Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines. They can help you with the following:-
- minor aches and pains, burns and scalds, head lice, etc
- bites and stings
- queries about medication dosage, type or suitability
- medicine related to hospital discharge
- repeat prescriptions
Your GP practice – with weekday, weekend and evening availability
Contact your GP surgery on-line using E-consult via the GP website or by phone if you do not have internet access to:
- get help for a condition that has not improved after caring for yourself or seeking help from a pharmacy
- to report urgent conditions that are not life threatening
- to report a deteriorating chronic condition
Practices generally operate between the hours of 8am and 6.30pm Monday to Friday. However, we advise you to check your practice website as times may vary.
Whilst lockdown restrictions are easing, and Covid-19 infection rates may have reduced, general practice still needs to maintain a covid-secure environment. Because of this, practices continue to assess patients remotely before offering face-to-face appointments. They are working hard to increase their face-to-face capacity in a covid-secure way, whilst retaining the flexibility of offering online and telephone access where these are preferred.
For minor aliments or illnesses, GPs may also book you an appointment with your local pharmacist.
If you need help with your mental health and it is not urgent visit www.nhs.uk/oneyou/every-mind-matters to access NHS-approved expert advice and practical tips to help you look after your mental health and wellbeing.
You can also text Shout to 85258. Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
For mental health services local to you, please visit https://www.frimleyccg.nhs.uk/local-services/mental-health-services.
Call NHS 111 or visit https://111.nhs.uk
NHS 111 is just a phone call or a few clicks away for help, advice or referral for urgent medical problems when you’re unsure where to go. To get help from NHS 111, which is available 24 hours a day, 7 days a week, you can either go to 111.nhs.uk (for people aged 5 and over only), or call 111.
- If you think you need to go to hospital
- If you don’t know the most suitable place to go or call
- If you don’t have a GP to call or if your GP practice is closed
- If you need advice or reassurance about what to do
Your medical need or concern will be assessed by a health professional – ranging from nurses, doctors, pharmacists and paramedics – without you needing to leave your home. Depending on the outcome, you will, if needed, be directed to the most appropriate health service in a timely and safe way. This may include a booked appointment at your general practice. If your condition is more serious, you may be given a booked arrival time at a local Emergency Department.
You should also contact NHS 111 in the first instance for any minor injuries (for example, minor lacerations, minor burns, minor facial injuries, minor sports injuries).
If appropriate, NHS 111 will book you into an appointment at Brants Bridge, Bracknell to see the relevant clinician.
In all instances, your details will be passed onto the relevant clinicians so that they know when you are coming and why.
NHS 111 can also send an ambulance to you should your condition be assessed as being serious or life-threatening. However, anyone with life-threatening illnesses, injuries or emergencies, such as a heart attack or stroke, should dial 999 directly and immediately.
Whether you’re booked into the minor injury service via your GP, NHS 111 or you decide to walk-in, the service is available 7 days a week, from 8am-8pm. The minor injury service is situated at Bracknell Urgent Care Centre, London Road, Bracknell.
The minor injury service accepts the following conditions:
- sprains and strains
- suspected broken limbs
- minor head injuries
- cuts and grazes
- minor scalds and burns
- skin infections
Please note that this service is for minor injury only. If you need help with a minor illness please contact your GP or 111.
Emergency department or call 999
Only for very serious or life-threatening situations. This can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
Call 999 immediately if you or someone else is having a heart attack or stroke.
Also call 999 if you think someone has had a major trauma, such as after a serious road
traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.
If you are unsure, call NHS 111 or go on-line at 111.nhs.uk
For minor or self-limiting illnesses, you can also visit trusted NHS website for information – www.nhs.uk or www.patient.info.
You can also down load the NHS App to:
- view your Covid-19 vaccination details
- order repeat prescriptions
- book appointments
- get health advice
- view your health record and more