Changes to how we carry out your Long-Term Condition(s) Annual Review

Over the last year we have been making changes to the way we invite you for your annual review for any long term conditions you may have.

We will be inviting you during the month of your birth and will ask you to complete a-questionnaire for all your long term conditions via our website and ask you to book a blood test if appropriate for your condition.

Invitations will be sent via our messaging system (MJOG) as a text (sms) or by post.
If you have the MJOG smart phone app you will receive a notification through this app.
You will only be able to download the invitation via text if you have a smart phone.

Please complete our online questionnaire for each condition(s) as shown below using an internet ready device (smart phone, tablet, computer) via Voyager.yourGP.co/Review

If you do not have the ability to complete the questionnaire online, please contact us on 01252 545078 after 11am Monday to Friday, or submit a request via the General Enquiry form on our website and our Recall Team will send you a paper copy via the post. (https://voyagerfamilyhealth.co.uk/general-enquiry/)

Please ensure you provide us with your height, weight, blood pressure, smoking and alcohol status for all reviews as this will not be done during a blood test appointment.

Instructions

If you have one of the following long-term conditions, you will need to book a blood test:
When calling our Patient Services Team, please ensure you tell them what the blood test is for e.g. diabetes or hypertension

Diabetes – (Please bring a urine sample. Also requires a foot check)
Hypertension                                                         Learning Disability Health Checks
Mental Health                                                       Chronic Heart Disease
Pre-Diabetes                                                          Chronic Kidney Disease
Heart Failure (not AF)                                          Stroke/TIA
On Thyroxine

If you have one of the following conditions below you will also need to monitor your blood pressure (BP) for 7 days

Diabetes                                                 Chronic Heart Disease                                          Stroke/TIA                                              Hypertension
Heart Failure        

You can download a home blood pressure diary from our website which explains how to monitor your BP: https://voyagerfamilyhealth.co.uk/health-questionnaires/

*Please note that our Clinicians are unable to complete your review(s) without the necessary blood test results and your completed questionnaire. Once we have received all relevant information you will be notified of the outcome via SMS or telephone*

If you do not wish to have an annual review for one or more long-term conditions, please let us know so we can mark your record as declined. You will be invited again the following year in your birth month.

The NHS is here for you

As you will have heard from the national announcements, early signs suggest the success of the vaccination programme is contributing to reducing numbers of patients in hospital with coronavirus. Due to effective social distancing, handwashing and the wearing of face masks, we are also seeing reports of community transmission of the virus reducing. This is very good news, but we must remain vigilant and continue to follow the national guidance.

Our GP surgery remains open and while you can still contact us by phone, we would encourage you to use other contact methods on this website to tell us more about your condition. This keeps the phone lines free for those who do not have internet access and who need to speak to us.

Initial consultations continue to be conducted over the phone or online, which enables us to assess patients for potential coronavirus. People will be invited to face-to-face appointments as necessary.

We are doing what we can to keep our patients and staff safe in this current climate. It is really important for us that our patients continue to look after their own health at home. We would like to remind patients with long term conditions, those with a health concern that is not going away, or symptoms that may be worrying you, to please get in touch.

Please follow our guidance on where to go when feeling unwell, especially for minor illnesses or conditions that can be dealt with by your local pharmacist. If you need advice over and above what your pharmacy can provide, you can use NHS 111 online NHS 111 online or call NHS111 if you do not have access to the internet.

Please remember, our staff have the right to be treated with dignity and respect at all times, so if you need to contact the practice please remember that any abuse of our staff will not be tolerated.

Thank you for supporting your general practice surgery at this time.

Where to go when you’re feeling unwell

Citizens Advice Hampshire – Project Update

There are a number of projects on offer to our clients at present. All these projects can
be accessed via Local Citizens Advice offices.

There are three that are new to Citizens Advice Hampshire:
○ Home and Well (ongoing across Hampshire, Soton, Ports and the IOW)
○ Ubenefit (Hampshire, Soton, Ports and the IOW until 31st March 2021)
○ Surviving Winter (Hampshire, Soton and Ports until 31st March 2021)
○ Winter Grants (fuel/food) (Hampshire County only until March 2021)

These are in addition to Macmillan Cancer Advice Service, Gamble Support,
Healthwatch Hampshire and from February 2021 Kickstart.
Home and

Click Here to read more

Arthritis Support Group

Join us at the North Hampshire Arthritis Support Group

We are currently meeting online at 2pm on the first Thursday of each month using the Microsoft Teams App. We have a speaker or activity and give the opportunity for questions and discussion as a self-help group. 

We hope to return to meeting in person at some point during 2021.
For more information about the group, please contact: 

northhantsarthritiscare@googlemail.com 

For information on arthritis conditions, research, exercises etc.
visit
www.versusarthritis.org

 

Hidden Disabilites – The Sunflower Scheme

A hidden disability is a disability that may not be immediately obvious.

Hidden disabilities don’t have physical signs and include learning difficulties, mental health as well as mobility, speech, visual or hearing impairments. They can also include asthma, COPD, and other lung conditions as well as chronic illnesses such as renal failure, diabetes, and sleep disorders when those diseases significantly impact day-to-day life.

Living with these conditions can make daily life more demanding for many people. They affect each person in different ways and can be painful, exhausting, and isolating. Without visible evidence of the hidden disability, it is frequently difficult for others to acknowledge the challenges faced and as a consequence, sympathy and understanding can often be in short supply.

The Hidden Disabilities Sunflower does not entitle you to anything other than that you have a hidden disability and that you may need some assistance, help, or a little more time. It is NOT a pass to be fast-tracked nor for any other benefit.

Sunflower Scheme – Face Coverings