Are your contact details up to date?

The NHS is working on new ways of helping us keep in touch with our patients.

We now have the ability to send automated telephone messages to your home telephone number. This is an additional service we offer on top of the MJOG Smart application, SMS and Email notifications.

If you do receive an automated telephone message, you may be asked to enter your date of birth as a pin.

To ensure that our records are up to date, We kindly ask you to update your contact information
If you do not want to receive automated messages via your home telephone, please let us know

Electronic Repeat Dispensing

If you get regular or repeat prescriptions, you could save time by switching to electronic
Repeat Dispensing (eRD).

eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your
choice. It’s easy to use and you don’t need a computer or electronic device.
Ask your GP or pharmacist to set it up for you.

eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure
and confidential. Your regular prescriptions are stored securely on the NHS database, so
they’ll be ready at the pharmacy each time you need them.

Using eRD you can:

• save time by avoiding unnecessary trips or calls to your GP every time you need to
order a repeat prescription

• order or cancel your repeat prescriptions online (if your GP practice offers this

• pick up your repeat prescriptions directly from your pharmacy without having to visit
your GP

• spend less time waiting for your prescription in the pharmacy or GP practice

• save paper – you won’t need a paper prescription to collect your medicine from the

For more information about eRD and how it works, ask at your GP surgery or pharmacy, or
visit the NHS website:

Beware of calls claiming to be from The Cervical Screening Call and Recall service

Public Health England SQAS team have advised us of reports of a possible scam.  Some women are being contacted by text message claiming to be from the cervical screening call and recall service, to advise that they are overdue for screening.  The message asks you to call a mobile number and to provide personal details.

These messages are NOT from the NHS Cervical Screening Programme.
Please do not 
call the number and please do not give out any personal details.

The Action Fraud Line has been contacted.

Free online parenting guides

Register for free online parenting guides

Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful.
If you live in the Frimley area which covers Ascot, Bracknell, Farnham, Maidenhead, North East Hampshire, Slough, Windsor or in Surrey or South Bucks you can have free access to four online parenting guides which include top tips from childcare, education and NHS health experts.

• Understanding your pregnancy, labour, birth and your baby
• Understanding your baby
• Understanding your child 0 to 19 years
• Understanding your teenager’s brain

The online guides contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND). The guides are also available in different languages.

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 5 to 11 sessions which last roughly 20 minutes each, there are also activities that can be carried out between courses.

How to register for the guides?

Registration is quick and easy:-

Register for our online guides – click here

 Or go to 

Apply the access code ‘PARENTING’ (or if you live in Surrey it is ACORN).

(Access codes are not case sensitive) 

These guides are provided by the Solihull Approach and brought to you by Frimley Local Maternity System which is part of Frimley Health and Care Integrated Care System (ICS), a partnership of NHS, health services, local authorities, voluntary sector and local people working to improve health and care services.



Children under 5 years old who are unwell

At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message.

However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19.
GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click here call 111 or contact your GP. For information about crying babies, click here.
If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.

Recycle your Inhaler

Did you know inhalers can be recycled?

Not disposing of inhalers correctly can be harmful to our environment.

A national recycling and recovery scheme is available for all types of respiratory inhalers.

You can hand in your empty, out of date or unused inhaler to a participating pharmacy for recycling. Visit the Complete the Cycle website for more information, including a pharmacy finder to locate participating pharmacies.

Dial a Ride – Rushmoor Voluntary Services

We are very pleased to promote the Dial a Ride service from Rushmoor Volunatary Service, that serves anywhere within the borough of Rushmoor with Journeys to: The Meadows and Farnborough Town Centre

This service is available for people who have mobility or sensory impairments which means that you cannot use or have difficulty or discomfort in using the bus services.
You do not have to be registered disabled or a wheelchair user e.g. you might have difficulty climbing steps on to the buses or are unable to walk to the bus stop.

To be able to use this service, you will first need to register, after which you can phone to book a slot on a first come first serve basis. (minimum of 1 day notice required – maximum 6 days notice)

To see the Dial a Ride leaflet which includes contact number, operating times &  fares click here
To register for the service, click here

**Please note that Dial a Ride cannot take you to hospital appointments or day care centres