Diabetes UK – Patient Events via Zoom

Dear Supporter,

Happy New Year!

I hope you all had a peaceful and safe Christmas and New Year.
Due to the ongoing pandemic we continue to be unable to hold face to face events. However, we are aware of the ongoing need and interest for engaging and learning with others and are therefore developing a series of virtual events.

Enclosed you will find a list of the events we have organised so far. Please take a look and book onto the events that interest you. All events will be via Zoom. If you are unfamiliar with Zoom and would like some support on how it works then please let us know as one of the team would be happy to talk you through it. It is very easy to use for even a novice internet user. To arrange for someone to call you please email us at south.east@diabetes.org.uk. Please note that our regional office is presently closed and all staff are working from home so please do not ring the regional office number.

Virtual Events in the South East Jan – Mar 2021

To register for an event, follow the links under your desired event on the attached list. This will
take you to the ‘Eventbrite’ website where you can start the booking process!
We are planning to add further events as the year progresses – some educational or informative and some more practical.

We even have a new befriending service called Diabetes Friends so if you
know anyone who would benefit from a call you can find out more by contacting Emma.Cobon-

All these will be listed on the South East regional pages of our website –
Do check in periodically to check what is coming up!

On our website you will also find other information about Diabetes UK activity both nationally and regionally and information on how to get more involved, for example, by volunteering or fundraising. For any questions or to express interest please drop us an email.


BREAKING: We are now on Facebook and Twitter! Follow us for the latest news and events:
Facebook: facebook.com/SouthEastRegionDiabetesUK
Twitter: @DiabetesSouthE

COVID Vaccine update – 11.1.21

Dear Patient

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.

We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

  •  There are now two vaccines available to protect patients – Oxford/AstraZeneca and Pfizer-BioNTech.
  • Another vaccine (Moderna) has been licenced and will be available later on in 2021.
  • The Joint Committee on Vaccination and Immunisation (JCVI) have emphasised that it is best for patients to get their second dose 12 weeks after their first vaccine. There is a high level of protection afforded by the first dose
  • By vaccinating a greater number of people with a single dose, more deaths and hospitalisations will be prevented.
  • Please do not contact the surgery nor the hospital to seek a vaccine, we will contact you when the NHS has instructed us to 
  • With the current rapid increase in Covid-19 cases it is even more important to
    • wash your hands
    • wear a face mask as advised
    • keep 2 metres apart


Thank you for your patience

Dr Micklethwaite & Partners

Voyager Family Health


Transport to your local COVID vaccination Centre

Rushmoor Voluntary Services are able to help with transportation to your local vaccination centre using our Dial-A-Ride buses.

Our buses have all been adapted to be compliant with all current safe-travelling guidance to make them as safe and secure as possible.  This includes reducing the passenger capacity to ensure social distancing, regular cleaning and sanitising, open windows to ensure ventilation and having hand sanitizer available.

We pride ourselves on having polite, helpful and courteous staff driving our buses.  They will assist you if required, maintaining a safe distance. The buses can accommodate scooters, wheelchairs and walkers.

We ask that all passengers, unless medically exempt, wear face masks and use seat belts whilst on our transport.

We will pick you up from home at a pre-arranged time and take you to your local vaccination station and afterwards return you back home again.

There is a small charge for this service of £3.20 or £2.40 with a bus pass which is payable to the driver either by contactless debit card or cash (exact money please as we do not carry any change).

To book your place please call our booking line on 01252 398451 which is available Monday to Friday 9.30am to 12.30pm

COVID Vaccination Scam

There have been reports of a new scam where a person receives a text saying they need to book a vaccination appointment and it takes them to a fake NHS form which then asks for their bank details to prove their identity.

The NHS will never ask for a person’s banking information so please do not provide as it will be a scam

There is a texting scam leaflet you can download here:


The scam has been reported in the media here:


Arthritis Support Group

Join us at the North Hampshire Arthritis Support Group

We are currently meeting online at 2pm on the first Thursday of each month using the Microsoft Teams App. We have a speaker or activity and give the opportunity for questions and discussion as a self-help group. 

We hope to return to meeting in person at some point during 2021.
For more information about the group, please contact: 


For information on arthritis conditions, research, exercises etc.


Patient Feedback

We are always grateful to receive feedback from our patients!

October 2020

“In a world where everybody seems to be angry and shouting about their rights, can I commend Lisa and George for going above and beyond the call of duty when I attended my INR appointment.  In highly inclement conditions those two girls, all PPEd up and wearing extra waterproof clothing, took my blood test in such a cheerful and happy manner.  They were such a splendid example of care and commitment.
As too is Helen – another star.  Twice recently I have phoned the surgery to make enquiries and on each occasion spoken with Helen.  She gave me time and dealt with my questions in a kindly manner, didn’t rush me and followed through with my enquiries.  She is such an asset to you as  a frontline person and represents the practice in an excellent way.
I am so grateful to these three ladies for their kindness, efficiency and care.

I am aware of course that there are other members of staff and everyone is part of a team and I have experienced that team work on many occasions but somehow I needed to recognise the recent care I have received.”