** VOYAGER FAMILY HEALTH SHUTTLE BUS LAUNCHES 2.12.19
SEE ANNOUNCEMENTS FOR DETAILS**

Welcome to Voyager Family Health – The New Healthcare Facility for Farnborough, with patients’ needs at the heart of everything we do.

We are committed to preserve and enhance our good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.

The former practices of Milestone Surgery and Southwood Practice have now merged to become Voyager Family Health. We aim to be in our new premises by Summer 2020, but until that date we will continue to operate from both the Milestone and Southwood buildings.

Read more about the reasons for the merger here.

Voyager Family Health New Model of Care

We want to improve your experience as a patient with Voyager Family Health and from May 2019 we have changed the way we provide appointments.

In November 2018, we setup a pilot Urgent Care Service at our Main Surgery (Milestone) where we separated the need for urgent – on the day appointments from our routine appointments.

On the 13th May 2019, the Urgent Care Service became permanent for all Voyager patients and is currently run from our Branch Surgery (Southwood). You will book your appointment through your normal practice reception team and you will be seen on that day by one of our Duty Dr’s, GP Registrar’s, Nurse Prescriber or Paramedic Practitioners.

Why are we doing this?

At Voyager Family Health we want to make sure you are provided with the most appropriate treatment, in the best place, in a timely manner. We have a responsibility to improve the quality of care provided to patients and to use NHS resources appropriately. One of our reasons for the recent practice merger was the opportunity it gave us to employ health care professionals with a range of skills and improve both routine and urgent care.

For further information click HERE