Welcome to Voyager Family Health – The New Healthcare Facility for Farnborough, with patients’ needs at the heart of everything we do.
We are committed to preserve and enhance our good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.
The former practices of Milestone Surgery and Southwood Practice have now merged to become the Voyager Family Health clinic. Soon we will have new premises, but until that date we will continue to operate from both the Milestone and Southwood buildings.
Read more about the reasons for the merger here.
Voyager Family Health New Model of Care
We want to improve your experience as a patient with Voyager Family Health and so we will soon be changing the way we provide appointments.
We have been running a pilot of this new service at our Main Surgery (Milestone) since November 2018 where we have made it much easier to make an appointment for those with urgent problems that need to be seen that day and have had excellent feedback from patients.
We now want to make this service available to all Voyager Family Health patients, the service will start on May 13th 2019.
We are setting up a new Urgent Care service at our Branch Surgery (Southwood) and most patients needing an urgent/on the day appointment will be seen there.You will book your appointment through your normal practice reception team and you will be seen on that day by one of our GP’s or another member of our urgent care team – nurse practitioner/prescriber, paramedic practitioner or first contact physiotherapist.
Why are we doing this?
At Voyager Family Health we want to make sure you are provided with the most appropriate treatment, in the best place, in a timely manner. We have a responsibility to improve the quality of care provided to patients and to use NHS resources appropriately. One of our reasons for the recent practice merger was the opportunity it gave us to employ health care professionals with a range of skills and improve both routine and urgent care.
For further information click HERE