** IF YOU SUSPECT YOU MAY HAVE THE CORONA VIRUS, PLEASE DO NOT COME TO THE SURGERY**
If you are registering for Online Services or requesting access to your medical record, we will need to see proof of ID
**Online appointment booking has been temporarily disabled**
Patient Online is an NHS England programme designed to support GP practices to offer and promote online services to patients, including access to coded information in records, appointment booking and ordering of repeat prescriptions.
Patient Online enables you to do the following online (or via a smartphone app):
- Book appointment
- Order repeat prescriptions
- Update your contact details (address, phone numbers etc)
- Access your full electronic GP record securely online
This facility is free, both to the surgery and to patients.
You can logon and use online GP services on a computer, tablet or via a smartphone app, freely downloadable for Android and iOS.
The following are the current service providers that you can register with, in order to use GP online services. Many of these have an app for your smartpone that you can use instead of, or as well as, a PC/Mac.
- Patient Access
- Evergreen Life
- Co-op Health
- AT Tech
- Pharmacy2U Ltd
- Boots UK
- My Way Digital Health
- C Sharp Solutions
- Patient Knows Best
- Redwood Technologies
- Healthera Ltd
- Medvivo Doctorlink
- Digital Medical Supply UK LTD
- NHS App on a Desktop Computer
- NHS App on a Mobile
Help with the NHS App
If you are an existing Online Services user e.g. you already have Patient Access, you can generate your linkage keys from the application and use this to verify yourself on the NHS App and link to our Surgery.
From the Patient Access website:
- Go to Home Screen
- Select Your Profile from the top right corner
- Select View Profile
- From the bottom part of the page choose My Practice
Your codes will appear:
- Practice ODS Code = J82067
- Account ID
- Account Linkage Key
From the Patient Access Mobile App:
- Start by selecting More from the bottom menu bar
- Then, from the top choose View Profile
Click My Account and scroll to the bottom, where you will see your Account Linkage details, these are the codes required
For all other NHS APP related queries, please contact NHS App help directly
What information can I see?
You can potentially have access to your full electronic GP record including consultations, medication, allergies, vaccinations, GP and hospital letters, blood test results and x-ray/scan reports.
You are also able to check the results of any blood tests or x-rays requested by your GP, download them, print them off at home, take them to hospital appointments etc.
You are then able to show your GP record, if you wish, to any healthcare professional that you might see, anywhere in the world (e.g. in a GP out-of-hours centre, A&E department or hospital), directly, or by permitting secure temporary access, or by exporting your record to a secure mobile device.
Whether you have these facilities enabled or not will not affect your care from the surgery – it is simply an additional benefit that is on offer.
If you are looking to enable online access for someone under the age of 16, or as a “proxy” on behalf of someone aged 16+, please fill out the Proxy Access form above.
If you would like any further information about Online Services, or about any of the different ways by which you can make information from your GP record available to healthcare professionals outside of the GP surgery, then please do contact the surgery’s Data Protection Officer/Caldicott Guardian / Information Governance lead: Dr Glen Micklethwaite
Access Medical Records
If you require access to your medical records, we must have already signed up and activated your account for online access and then send us your completed application to Access Medical records and we will need to see your photo ID.
If you would like to give permission to someone else to access your medical records/speak on behalf of you, please fill out the Consent to share form below.