SMS Texts and Emails

Mobile phone numbers & email addresses

We ask all our patients to provide us with their mobile phone numbers and their email address, if they have them and should they so wish.

We use your mobile phone number in two ways:

  • to contact you, as an alternative to your landline number
  • to send you SMS text messages

The texts that we send are either related to your medical care – for example, reminding you of a forthcoming appointment at the surgery, an invitation for a check-up or immunisation, or to inform you of important Updates within the surgery – for example, Changes within the surgery, or new services available

If you would prefer us not to ring you on your mobile phone then please say so and we will either not add your mobile phone number to your record, or remove any existing mobile phone number.

If you would prefer us not to send you SMS text messages – but you are happy for us to ring you on your mobile phone (when needed) – then please say so and we will mark your record as “no SMS text messages”.

We occasionally use email to communicate with our patients, again for matters related to your direct medical care – for example, appointment reminders.

If you would prefer us not to email you then please say so and we will either not add your email address to your record, remove any existing email address and mark your record as  ” no email messages”