Confidentiality

We provide a confidential service to all our patients, including under 16s. This means that you can tell others about a visit to the surgery, but we won’t.

You can be sure that anything you discuss with any member of this practice– family doctor, nurse or patient services – will stay confidential.

Even if you are under 16 nothing will be said to anyone – including parents, other family members, care workers or tutors – without your permission. The only reason why we might have to consider passing on confidential information without your permission would be to protect you or someone else from serious harm. We would always try to discuss this with you first.

Confidential patient data will be shared with the healthcare team at the practice, including nursing staff,  secretaries, patient services and with other healthcare professionals to whom a patient is referred. Those individuals have a professional and contractual duty of confidentiality.

All practice staff have annual GDPR Training and have signed a confidentiality agreement.

All of our medical records are held on the surgery server. We do not hold any records on laptops, USB sticks or other portable devices.