Healthy Ageing – Winter 2021

Welcome to the Winter 2021 edition of the Wessex AHSN Healthy Ageing Newsletter

2020 has bought us all challenges in different spheres of our lives, but reflecting on 2020 as a programme, I feel it has bought our wonderful network closer together, albeit remotely. Our networks, built on trust and reputation, have grown at pace, allowing the great frailty-related work that is being undertaken across Wessex to be showcased both at regional and national level. It has provided new opportunities and new ways of thinking, bringing together systems, academia, industry, the care home sector and voluntary sector to collaboratively work to improve services for individuals living with frailty – it has been inspiring!

As we head towards a period of uncertainty once more, we thank our partners for their continued support, their passion, their outstanding and exemplary work, with hopes that as we plan the programmes future projects, we will transform services and provision of care across Wessex – it will be great for us all to be part of that journey.

Click here to read Welcome to the Winter 2021


Citizens Advice Hampshire – Project Update

There are a number of projects on offer to our clients at present. All these projects can
be accessed via Local Citizens Advice offices.

There are three that are new to Citizens Advice Hampshire:
○ Home and Well (ongoing across Hampshire, Soton, Ports and the IOW)
○ Ubenefit (Hampshire, Soton, Ports and the IOW until 31st March 2021)
○ Surviving Winter (Hampshire, Soton and Ports until 31st March 2021)
○ Winter Grants (fuel/food) (Hampshire County only until March 2021)

These are in addition to Macmillan Cancer Advice Service, Gamble Support,
Healthwatch Hampshire and from February 2021 Kickstart.
Home and

Click Here to read more

Diabetes UK – Patient Events via Zoom

Dear Supporter,

Happy New Year!

I hope you all had a peaceful and safe Christmas and New Year.
Due to the ongoing pandemic we continue to be unable to hold face to face events. However, we are aware of the ongoing need and interest for engaging and learning with others and are therefore developing a series of virtual events.

Enclosed you will find a list of the events we have organised so far. Please take a look and book onto the events that interest you. All events will be via Zoom. If you are unfamiliar with Zoom and would like some support on how it works then please let us know as one of the team would be happy to talk you through it. It is very easy to use for even a novice internet user. To arrange for someone to call you please email us at Please note that our regional office is presently closed and all staff are working from home so please do not ring the regional office number.

Virtual Events in the South East Jan – Mar 2021

To register for an event, follow the links under your desired event on the attached list. This will
take you to the ‘Eventbrite’ website where you can start the booking process!
We are planning to add further events as the year progresses – some educational or informative and some more practical.

We even have a new befriending service called Diabetes Friends so if you
know anyone who would benefit from a call you can find out more by contacting Emma.Cobon-

All these will be listed on the South East regional pages of our website –
Do check in periodically to check what is coming up!

On our website you will also find other information about Diabetes UK activity both nationally and regionally and information on how to get more involved, for example, by volunteering or fundraising. For any questions or to express interest please drop us an email.


BREAKING: We are now on Facebook and Twitter! Follow us for the latest news and events:
Twitter: @DiabetesSouthE

Arthritis Support Group

Join us at the North Hampshire Arthritis Support Group

We are currently meeting online at 2pm on the first Thursday of each month using the Microsoft Teams App. We have a speaker or activity and give the opportunity for questions and discussion as a self-help group. 

We hope to return to meeting in person at some point during 2021.
For more information about the group, please contact: 

For information on arthritis conditions, research, exercises etc.


Hidden Disabilites – The Sunflower Scheme

A hidden disability is a disability that may not be immediately obvious.

Hidden disabilities don’t have physical signs and include learning difficulties, mental health as well as mobility, speech, visual or hearing impairments. They can also include asthma, COPD, and other lung conditions as well as chronic illnesses such as renal failure, diabetes, and sleep disorders when those diseases significantly impact day-to-day life.

Living with these conditions can make daily life more demanding for many people. They affect each person in different ways and can be painful, exhausting, and isolating. Without visible evidence of the hidden disability, it is frequently difficult for others to acknowledge the challenges faced and as a consequence, sympathy and understanding can often be in short supply.

The Hidden Disabilities Sunflower does not entitle you to anything other than that you have a hidden disability and that you may need some assistance, help, or a little more time. It is NOT a pass to be fast-tracked nor for any other benefit.

Sunflower Scheme – Face Coverings

Patient Access – Important Security Update

Patients are being contacted via email regarding an important new security measure that will soon be implemented in Patient Access across both web and mobile apps. Please carefully read the information below which explains what this measure is and why we are introducing it:

Memorable word

We are dedicated to safeguarding information relating to your health and the existing measures in Patient Access already offer a very high level of data protection and security. We are introducing an additional authentication step when signing in to Patient Access to further protect your data. You will be asked to set a ‘memorable word’ that you will need to enter three characters from when signing in to Patient Access, as well as your usual password. You will also be able to set a ‘memorable word reminder’ to help prompt you if at any point you forget it.

Data security is our priority and the introduction of this new measure is important in providing further protection to your data.

Please note that the memorable word requirement is not live now but will be rolled out over the coming months, so don’t worry if you haven’t yet been asked to set it.

If you have any technical queries or questions regarding the content of this email please contact our Support team via the Patient Access website. They’re here to help you on all things Patient Access, so contact us rather than your GP practice as this is a very busy time for them.

Kind regards,

The team at Patient Access