Children under 5 years old who are unwell

At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message.

However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19.
GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click here call 111 or contact your GP. For information about crying babies, click here.
If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.

Farnborough Centre for Health Update March 2020

The NHS North East Hampshire and Farnham Clinical Commissioning Group (CCG) has been working with Rushmoor Borough Council to provide a much needed new facility for health services at Voyager House in Farnborough.

The contract has now been finalised, and we are  pleased to announce that the construction team will shortly begin work on site.

The building contract to undertake the fit out and alteration works to create the new Farnborough Centre for Health has been awarded to: Storm Building Limited, Storm House, 379 Richmond Road, Richmond, TW1 2EF

Storm are due to start on  20 April 2020, with the building expected to be ready for patients in the late summer of 2020.


COVID-19 Symptom Tracker

Researchers at Kings College Hospital have collaborated with other researchers to create a new app to track COVID-19 symptoms.

This will help medical scientists and the NHS to better understand the virus, to help slow the spread of COVID-19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well.

For more information click here

Farnborough Centre for Health Update February 2020

Some patients were concerned about the travel time to the new Centre for Health and the lack of regular public transport to the site.

Detailed discussions have been held with public transport providers and local councils. A ‘Voyager shuttle bus’ has now been implemented (with the support of Rushmoor Voluntary Services) as an interim solution to help ferry patients between practice sites and a longer term public transport option is expected in Spring/Summer 2020.

The CCG were asked: Is there adequate consideration of accessibility requirements at the new site?

Local charity ‘Parity for disability’ were invited to tour the building and provide suggestions and feedback. The new building will benefit from improved access including electronic doors, patient lift, accessible toilets, hoist and bariatric facilities. More information available here.

Local charity Opensight (supporting people with visual impairments) have been involved with the design of signage for the building and following feedback from our CCG ‘Exploring our Engagement’ meeting we have now also made contact with ‘Rushmoor Healthy Living’, a local organisation that supports the local Nepali community to discuss how we can better involve them in the development of the building and the information for patients about additional services that will be available and the changes to the location of their surgeries.

Information correct as of 31.1.2020 from NEH&F CCG website

NHS App – Online Services

The NHS has now launched the NHS app which lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services.

It’s super easy to set up without the need to come to the surgery
Simply download the app from Apple Store or Google play on your mobile device and follow the registration instructions.
When you connect the app to the surgery, please select the option ‘ Don’t have letter’.
Once you have registered and uploaded your proof of identity, you will receive verification confirmation within 2 hours and can start using the app.