IMPORTANT INFORMATION: How we use your data!

There have been recent articles in the press about the NHS sharing your data.

The data held in the GP medical records of patients is used every day to support health and care planning, and research in England to help find better treatments and improve patient outcomes for everyone.

NHS Digital has developed a new way to collect this data, called the General Practice Data for Planning and Research data collection.

The new data collection reduces the burden on GP practices, allowing Doctors and other staff to focus on patient care.

For more information about Type1 opt-outs please click here

For information on other ways we use your data please click here


Enhanced Access Patient Survey

We are seeking the views of registered patients to help us to shape Enhanced Access to primary care appointments.  These are appointments that sit outside of normal GP practice hours. e.g. weekdays before 8am and after 6.30pm or over the weekend.

The appointments created are likely to be a mix of telephone and face-to-face, they could include cervical smears, health checks, vaccinations and immunisations, and will involve a range of different healthcare professionals.

Each Primary Care Network or PCN (groups of practices in an area that work together to support the patient population) will be responsible for creating a plan that meets the needs of their local population.  This survey covers the practices in the Farnborough PCN which includes:

Alexander House Surgery
Giffard Drive Surgery
Jenner House Surgery
Mayfield Medical Centre
North Camp Surgery &
Voyager Family Health

To help inform these plans we are asking our local population to complete this short survey.

The information you provide as part of this survey is anonymous and confidential.  The closing date for this survey is 7th August 2022


Rushmoor and Hart Supporting Families Newsletter – July 2022

Welcome to our 86th edition! The Supporting Families e-Newsletter aims to assist all our organisations working with Rushmoor and Hart children, young people and families. It provides up to date information from services plus helpful resources. Please share it with anyone you think will find it useful.



Page 4                  WHAT’S ON IN RUSHMOOR & HART


Page 15                HEALTH INFORMATION





To download click here

North Hampshire Urgent Care Services

We are pleased to announce the North Hampshire Urgent Care Service is now operating out of this building, outside of Voyager Family Health’s normal operating hours.

They are temporarily using our telephone system to contact patients.

If you receive a telephone call from Voyager Family Health after 18:30pm and before 08:30am, it will be from the Out of Hours team and not Voyager Family Health.

If you are not a registered patient at Voyager Family Health and have queries about your contact with the Out of Hours Service, please contact your registered surgery.

X-Ray requests

Due to the installation of a new clinical system within the Frimley Trust, we have been made aware of patients experiencing issues, when attending Frimley Park Hospital, Aldershot Centre for Health, Fleet Hospital and Farnham Hospital for a walk-in X-Ray.

Frimley Trust are fully aware of these issues and are working tirelessly to provide a resolution to avoid these complications.

We are sorry for any inconvenience this is causing.

Hypertension Plus

What is Hypertension (high blood pressure)?

Your heart is pumping blood to your brain and the rest of your body and the ‘blood pressure’ is the force placed on the walls of your arteries. If the pressure is consistently too high, it puts a strain on your heart and could lead to strokes, heart attacks and kidney damage.

The 1st step to reducing your risk is to check your blood pressure regularly — so that your doctor can give you the best advice and an up-to-date and personalised treatment plan.

What is Hypertension Plus?

Hypertension plus is a platform created by OMRON, which is being rolled out across the Farnborough GP practices enabling patients who have been diagnosed with Hypertension and that have been identified and are eligible for the free service to monitor their condition remotely.

If you are eligible for the service, you will receive an invite to join the programme from your GP. There is no need to contact your practice.  

To find out more about Hypertension plus please visit the link below – Hypertension Plus (

Or watch a brief video on how Hypertension Plus works via the links below –

Guide to taking blood pressure.pdf

What will you gain from Hypertension Plus?

The programme will be a great way to help you and your doctor keep your blood pressure in a healthy range.

You will also be able to do the follow:

  • Share up to date blood pressure readings with your doctor via the app
  • Save time with convenient home monitoring instead of having to visit the surgery
  • Stay on the right medication plan, agreed by yourself and your doctor
  • Make faster progress towards your target blood pressure
  • Please note that you will require your own blood pressure monitor

To Register please click here

To download the Hypertension Plus App

Google play CLICK HERE  or App Store CLICK HERE


When you register via the unique invite link, this can take up to 15 mins whilst it accesses your medical records from our clinical system.

If it looks like your phone has frozen and it is stuck on the loading screen, please leave it to finish.

If you try to attempt a 2nd registration, this can prevent the initial registration from completing. In this case you would need to contact us so we can manually register you on the system. download link.

Once you have registered via the unique invite link or have been registered manually, the first time access the application, you will need to register again with your first name, surname and email address we have registered on our clinical system.
This is because the 1st registration is linking your details but does not create an account on the application.


Sports in mind

Our sessions are open to anyone over 17 experiencing mental health problems.

The sessions are lots of fun, for all abilities and drop-in sessions, so no need to book and no referral required. The sessions are all delivered by a qualified instructor and all equipment will be provided.

Carers, friends and family are more than welcome to accompany participants to the sessions for the first few sessions – the more the merrier!

Sport in Mind Hampshire Timetable – June 2022

Mind Andover – Web Chat Service launched

We are excited to announce the launch of our Webchat service!

The new online chat service makes accessing information faster and provides another way to get in touch without the need to call. It also makes communication easier for people who do not speak English as their first language, allowing the use of programmes like Google Translate to chat.

Over the pandemic we identified the need to be creative with delivering our services, as a result we successfully delivered virtual one-to-one’s and group sessions at a time when face to face wasn’t possible, this highlighted the need to be virtually accessible in all our approaches and why we are launching the webchat which is a great addition and another option for individuals to access our services.

The chat is open on weekdays between 9:30am – 16:30pm. We have a dedicated team waiting to offer advice, support and information for all our services.

To access the web chat by clicking the small pop-up in the bottom left of