Repeat prescriptions should be ordered at a maximum of 10 days before you are due to run out. Please note that any urgent prescription requests will be signed by the end of the same day of making the request subject to review and approval by a clinician”

It takes five working days to process your prescription request.
When your prescription is sent to your chosen pharmacy please remember they will need time to dispense this.

N.B  Saturday and Sunday are not normal working days.

If you have not downloaded the NHS APP  already, please do this as you can order and track your medication on it.


Medications that a prescriber has agreed are suitable for repeat can be found on the repeat slip attached to your prescription. We receive about 700 prescriptions requests a week!


We are sending all prescriptions via EPS to your nominated pharmacy. Please indicate which pharmacy you wish to collect your prescription from on your request.

New medication prescribed by the hospital

If you have recently been given medication from hospital and will run out soon – Please book in for a telephone consultation with our Pharmacy Team who can assist you. Where possible, please provide our Reception team with a copy of the letter you were given by the hospital detailing the medication.

Lost/Stolen medication

If you have seen a hospital clinician who has requested a medication to be prescribed by your GP this will be actioned through the normal prescription process; the majority of these requests are non-urgent. If you feel these are urgent please contact the hospital clinician who can provide the medication initially.


We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 30th April.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.

Prescription Charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

For more information on help with prescriptions or prescription charges please click the link below:

Prescribing over the counter medicines

For more information about over the counter medicines click here