Ordering Repeat Medication

Repeat Prescriptions

Requests for a repeat of previously issued prescriptions as agreed with your doctor can be made in one of the following ways:

• Use Online ‘Patient Access‘ service (requires prior registration)
• By email to: NEHCCG.MilestoneSurgery-scripts@nhs.net
• By handing in the re-order slips at reception, at your usual surgery location, itemising those drugs required

*N.B. To make it clear what is required, you must indicate your name, date of birth and address, plus the exact items with name, dose, and any reference number. Please make one email request for each patient, as this is then placed with that person’s records. The prescription email address is only used for repeat prescription requests, and is not a way to contact the practice for other purposes, such as advice or passing on information.

Unfortunately we do not take requests for prescriptions over the telephone. This is because errors can be made so easily which could seriously affect your health.

As we authorise repeats of what has been issued before we are not able to modify the request without discussing this with the patient first. Usually prescriptions are given for 1 – 2 months of medication. For contraceptive pills we may issue a 6 month prescription, provided the patient is seen once a year.